Privacy Policy

Effective: February 2025 · Operator: TOMIX PAYMENT SOLUTION INC. (US MSB)

This Privacy Policy ("Policy") applies to the website and services operated by TOMIX PAYMENT SOLUTION INC. ("we," "us," "our"), including OTC exchange, fiat onramp/offramp, VCC virtual card, and related services. We value your privacy and are committed to protecting your personal information in compliance with applicable laws.

1. Information We Collect

Information you provide: When you contact us via forms, email, or phone, we may collect your name, company, email, phone, Telegram, and message content to respond to your inquiries and facilitate business engagement.

Website and device information: We may collect IP address, browser type, device information, access time, and page views for site operation, security, and analytics.

2. How We Use Information

To respond to your inquiries and business requests
To provide and improve our products and services
To fulfill KYC/AML and other legal obligations
To ensure security and prevent fraud or abuse
To perform analytics and product optimization where permitted by law

3. Sharing and Disclosure

We do not sell your personal information. We may share or disclose information: (a) with your consent; (b) to service providers (e.g., cloud, email, form processing) necessary to perform our services; (c) to comply with laws, court orders, or regulatory requests; (d) in connection with mergers, acquisitions, or restructuring.

4. Security and Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. We retain your information only as long as necessary for the purposes stated in this Policy, or as required by law (e.g., KYC/AML, tax, audit).

5. Your Rights

Under applicable law, you may have the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe.

6. International Transfers

We operate from the United States. Your information may be transferred to and processed in the US or other jurisdictions. We take appropriate safeguards for such transfers and comply with applicable law.

7. Policy Updates

We may update this Policy from time to time. Updated versions will be posted on this page with an effective date. We will notify you of material changes as required by law.

8. Contact Us

For questions about this Policy or our data practices, contact us at john.lam@tomixpay.com.

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